Features
One module per job, one order file
Every feature below exists because a workshop needed it. Nothing theoretical.
Orders and quotes
Create an order with its items, options (format, paper weight, finish), materials and files. Generate a quote, get a mockup approved, collect a deposit: the balance due is calculated by itself, adjustments and shipping included.
- Items with options and material units
- PDF quotes and mockups to be approved by the customer
- Deposit, manual adjustment, free shipping
- Production statuses from "New" to "Delivered"
- Deleted orders trash with full details
Workshop and printing
When an order goes into production, its files are marked "ready". PrintiosSync installed on each workstation downloads them in the background into the right folder, even when nobody is logged in. No more USB sticks, no more files sent on WhatsApp.
- Production queue per machine or operator
- Windows, macOS and Linux agent in service mode
- Dedicated service accounts (never a user account)
- Workstation management from the web: pause, resume, settings
- Sync history and errors per workstation
Multi-carrier delivery
Create a pickup, print notes and labels, and let statuses come back automatically automatically. Each salesperson can create pickups for their own orders; you always know who created what.
- Regenerable PDF delivery notes and labels
- Real-time carrier statuses
- In-house couriers, rounds and delivery zones
- Deletion blocked once the parcel is picked up
- Shipping fees per zone, free shipping
Cash on delivery (COD) and finance
At delivery, the amount collected by the carrier is reconciled with the balance due (price – deposit). Any gap shows up immediately in the order list and in the export. Statements, expenses, margin: you know where your cash is.
- Automatic COD reconciliation at delivery
- Gap badge and dedicated filter
- Account statements per customer and per reseller
- Expenses, margin per order
- CSV export with gross, adjustments, net, shipping, deposit, balance, COD
Customers, loyalty and promotions
Duplicate detection, order history, account statement. The loyalty programme only credits points when the order is actually delivered or picked up in store. Promo codes and automatic promotions by period.
- Customer records with duplicate merging
- Loyalty points on delivery or pickup
- Promo codes and automatic promotions
- SMS / e-mail notifications at key steps
- External resellers with restricted scope
Online store
Publish your catalogue on a public store synced with your back office. An order placed online lands directly in the production queue, with its files and delivery method.
- Synced catalogue (products, options, prices)
- Online ordering with file upload
- Same production and delivery flow
- Separate, secured deployment (isolated public instance)
Dashboard and multi-site
Revenue, orders by status, deliveries in progress, expected collections: one dashboard per point of sale and a consolidated view. Each user sees exactly what concerns them according to their role.
- Real-time indicators by period
- Roles: admin, operator, in-house salesperson, external reseller, courier
- Several points of sale in one workspace
- Action log (who did what, when)
Security and data
Each customer workspace has its own database and its own encrypted storage space for print files. Your data is never mixed with another customer's, and you can export everything at any time.
- Isolated database per customer
- Dedicated, encrypted file storage
- Automatic backups
- Full export (CSV, files) on request
- Hosted on Amazon Web Services (AWS), secure connection
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